This Privacy Policy explains how MASCCOTEC ("we", "us", "our") collects, uses and protects personal information when you visit masccotec.co.zw or contact us through it.
1. Who we are
MASCCOTEC provides construction, civil engineering, project management and building maintenance and improvement services. For privacy questions, see the contact details in section 10.
2. Information we collect
We only collect personal information that you choose to give us, mainly through our contact and quotation form:
- Your full name, email address and phone number
- The service you require and your project location
- Details you include in your project description
Our web server also records standard technical information (such as IP address, browser type and the pages requested) in server logs, and the contact form uses your IP address temporarily to prevent spam and abuse.
3. How we use your information
- To respond to your enquiry and prepare quotations
- To communicate with you about a potential or ongoing project
- To protect the website and form against spam, fraud and misuse
- To meet legal or regulatory obligations
We do not sell your personal information, and we do not use it for unrelated marketing without your consent.
4. Legal basis
We process enquiry information with your consent (given when you submit the form) and because it is necessary to take steps at your request before entering into a contract. We handle personal information in line with applicable data protection law, including Zimbabwe's Cyber and Data Protection Act where it applies.
5. Sharing your information
Your information is shared only with people within MASCCOTEC who need it to respond to you, and with service providers that support our website and email (such as our hosting and email providers), who process it on our behalf. We may disclose information where required by law.
6. How long we keep it
We keep enquiry information for as long as needed to respond and manage any resulting project, and then for a reasonable period to meet record-keeping obligations, after which it is deleted.
7. Security
The website uses HTTPS encryption. The contact form includes protections against automated abuse, and we take reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, however.
8. Cookies
This website does not use advertising or analytics cookies. A strictly necessary session cookie is set when you use the contact form, solely to protect the form against forged submissions; it expires when you close your browser. If an embedded map is shown, Google may set its own cookies under its privacy policy.
9. Your rights
You may ask to access, correct or delete the personal information we hold about you, or withdraw your consent at any time. To make a request, contact us using the details below.
10. Contact us
Email: info@masccotec.co.zw
Address: Suit 5, 2nd Floor Vassan Building, 109 Chinhoyi Street, Harare
We may update this policy from time to time. The "last updated" date shows when it was last changed.